Reference

Terms & Conditions For Your jproyal Account

Our Terms & Conditions set the rules for opening, using and closing your jproyal account, including access to Dragon Tiger, Fishing God and wallet services.

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jproyal Terms & Conditions For Your jproyal Account
TERMS SUPPORT

Get Help With Account Rule Questions

A clear support path matters when a clause affects your account, wallet status or access from Indonesia.

Account access When you cannot sign in or a phone check stops the account flow, contact our support desk with your registered phone detail. We use the account record to identify the relevant Terms & Conditions clause and explain the next access step without exposing another account's data.
Wallet status For a pending DANA, OVO, GoPay or QRIS status, include the displayed reference and payment method in your request. We can match the question to the wallet clause, check the recorded status and tell you whether another account step is needed.
Policy questions If you need a clause clarified before opening an account, send the section name and your question. Our team can explain how the rule applies to account access, mobile browser use, payment confirmation or closure while keeping the wording tied to these Terms & Conditions.
ACCOUNT SAFEGUARDS

How We Apply These Terms

The policy works alongside the account controls you encounter during normal use. We record the details needed to operate your account, protect sign-in activity and match wallet requests to the correct account…

Data handling

We use account details, phone verification data and payment references for the purposes described in these Terms & Conditions. A request involving DANA, OVO, GoPay, QRIS or bank transfer is connected to the account record so the status can be checked accurately.

Cookies

Cookies may keep essential sign-in and page functions working across your mobile browser or desktop session. Our terms describe their role, and you can contact us when you need clarification about a cookie connected with account access or policy consent.

Account security

You are responsible for keeping your sign-in details and phone access private. We may use a phone verification step before discussing protected account data or processing a sensitive request, as set out in the Terms & Conditions.

Record retention

We retain account, support and transaction records for the operational and legal periods described by our policy. A retained QRIS reference or virtual account record helps us trace a question without changing the terms that applied when you used the service.

Contact route

Use the support desk for questions about a clause, an account correction or a wallet status. Include only the details needed to locate your record, and do not send another person's phone, payment or sign-in information.

Change requests

To ask us to correct an account detail or explain how a policy change affects you, state the requested change and the relevant section. We may confirm your phone before acting, then respond using the account contact path available to us.

Terms & Conditions Questions Answered

These answers address the questions we hear before an Indonesian account is opened or used. They focus on the Terms & Conditions rather than general lobby features: eligibility, account duties, wallet records, personal data, policy changes and contact requests. Read the full policy beside these answers because a particular account or transaction may require an additional verification step. When access is discussed, the governing position remains where local law permits.

They set the rules for account creation, phone verification, sign-in, lobby access, payment confirmation, withdrawal checks, data handling, cookies, account closure and policy changes. The terms apply when you open an account or continue using the service, subject to access that depends on local law.

You can read the policy from the site before opening an account. Actual account access depends on local law and is offered where local law permits. If your location or account status creates uncertainty, contact support and ask which clause applies before continuing.

Phone verification helps connect an account request to the correct account holder and protects sensitive discussions. Under the Terms & Conditions, we may require that step before account access or before discussing a DANA, OVO, GoPay, QRIS or bank transfer record.

The policy explains that you must select and check the displayed payment method and status. DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests may be matched to your account record, while you remain responsible for using your own verified payment details.

We handle the account details, phone verification data, support messages and transaction references needed for the purposes stated in the Terms & Conditions. Cookies may support sign-in and page functions. The policy also explains retention and how to request a correction.

Contact the support desk with the account detail you want corrected, the reason for the request and the relevant policy section. We may confirm your registered phone before making a change. Do not send another person's payment or sign-in details.

We post the current Terms & Conditions on the site and may ask you to acknowledge a material change during account access. Read the revised clause before continuing. If a change affects your account or wallet request, contact support for clarification.

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